Customer Service & Technical Support
Excellent Service has always been one of the factors that has ensured Kingfisher stand head and shoulders above our competition. We value our customers greatly and by offering excellent levels of support we enjoy repeat custom from our loyal customers. Demands on time are great and so we have made investment in all areas of the business to improve what we do to make the process of dealing with Kingfisher an easy and pleasant experience.
All of our sales team are thoroughly trained in Lighting and product knowledge and our team of Lighting Designers are qualified to LIF advanced level .
Professional and capable
- From the moment you lift the phone and make an enquiry, a trained service team are on hand to discuss your requirement and provide a fast and informed response.
- For more detailed enquiries a professional team of project engineers are available to visit your office or attend site at your convenience.
- A team of experienced and trained lighting engineers using AGI-32 allow clients CAD drawings to be imported and overlaid with the lighting scheme.
- Kingfisher maintain stringent quality standards of all its lighting and associated columns and brackets and always take the time to understand your enquiry ensuring the recommended lighting solution is suited to your exact requirement or application
- A state of the art operating system, over 10,000 square metres of dedicated warehousing and yard space, specialist fabrication facilities, a dedicated transport fleet equipped with specialist lifting gear and strong supply chains ensure a timely response to all customers.
Raising Standards
As a professional company, Kingfisher Lighting is accredited to the Investor in People standard and is a corporate member of the major institutions and trade associations responsible for raising industry standards
