For further enquiries contact:
01623 415900

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You should find the answers to your questions here, but if you still need to get in touch you can use our contact form or call us on 01623 415 900.

If you need directions then click here to find Kingfisher Lighting.


What is the typical colour temperature of your LED luminaires?

Typically 4,000K but alternatives are available on request

What are the standard planting depths for root mounted columns?

5m – 800mm
6m – 1000mm
8m – 1200mm 
10m – 1500mm 

Do your cut outs come complete with fuses?

Yes, they are HRC fuses.

Where can I find information on rationalised wind loading factors (RWF) for column-mounted luminaires?

PD 5647:2004 contains informative data relating to the administrative areas of the UK providing a RWF for each location – ask us for details.

Are all Kingfisher columns supplied with a door and backboard?

Yes. All of Kingfisher’s columns are complete with secure recessed industry standard triangular headed bolts. They also all have a wooden backboard with a central earth 
termination point.

Do you supply brackets and other accessories?

Yes. We can provide a range of brackets, cut-outs, feeder pillars and other accessories.

Can you explain IP (Ingress Protection) ratings?

IP55 – dust protected and 6.3mm water jet protected 
IP65 – dust tight and 6.3mm water jet protected 
IP66 – dust tight and 12.5mm heavy water jet protected 
IP67 – dust tight and water immersion up to 1m 
IP68 – dust tight and water immersion beyond 1m

Can you explain the product electrical classes?

Class 1 – These appliances must have their chassis connected to electrical earth 
Class 2 – Double insulated, does not require a safety connection to electrical earth 
Class 3– supplied from a separated/safety extra-low voltage power source


Who is my sales contact?

To view contacts by region visit our Regional Sales Contact page

Returns & Complaints

How do I return goods?

Follow this link to download a copy of our returns policy and a request to return form.

How do I complain?

Either fill in this feedback form or contact us on 01623 415900 and we will be happy to help.


Do Kingfisher offer a free lighting design service?

Yes, subject to scheme qualification. We have a highly skilled team of lighting designers in-house.

Do you offer free deliveries?

Yes. Orders over £500 qualify for free delivery within mainland GB. Special deliveries are available on request.

What is your standard delivery time?

Three days. Overnights and special are available on request.

Do you deliver to Scotland?

Yes, we typically deliver every 3rd week of the month.

Do you offer maintenance services?

Yes, please see the maintenance area of our website for more details.

Do you provide installation & commissioning?

Yes, please ask us for details.

How long has Kingfisher been established?

Since 1988

What memberships and accreditations do you have?

BS ISO 9001:2015
BS ISO 45001:2015
BS ISO 14001:2015
Investors In People
Lumicom recycling scheme
FORS Silver

Do you have a policy regarding Health & Safety, Equal Opportunities, Corruption, and Quality?

Yes, please download these in the downloads section of the website.

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